Nope, we only provide customer support by email. 😄
We do not have live chat (it does sort of look that way), but we use an email platform on our website.
Communicating with you in writing helps us to keep track of any issues or questions you have in one place. We can also get screenshots from you which help tremendously with troubleshooting.
Using email for support allows the customer happiness team to respond efficiently to your requests because we have time to think about and troubleshoot your issue before responding which results in better solutions and better service.
To get in touch with us, please click "Contact Us" on our website and shoot us a message via the conversations window or email us the traditional way at firstname.lastname@example.org.
We'll be happy to help. Thank you! 😄