Billing

Is Quimbee offering any discounts due to the Coronavirus pandemic?

coronavirus, COVID-19, pandemic, discounts, payment extensions

Written by Tara Smith
Updated over a week ago

How does billing work?

billing, how to cancel, when is my payment due, cancel my account

Written by Matt Sellers
Updated over a week ago

How do I update my payment method?

change my payment method, change my card, change my payment information, new card, delete my card, delete my payment method

Written by Tara Smith
Updated over a week ago

Why was I charged after I already cancelled my account?

account cancellation, double charged, unauthorized charge, double charge, charged twice

Written by Tara Smith
Updated over a week ago

Do I have to pay sales tax on my Quimbee subscription?

sales tax, taxes, state tax, billing, payment, tax, taxes, price increase, price change, cost increase

Written by DeAnna Swearingen
Updated over a week ago

Can I get a refund?

refunds, refund policy, refund, forgot to cancel, my money back, cancellation policy

Written by Matt Sellers
Updated over a week ago

My payment failed. Will my subscription automatically be cancelled?

payment failure, failed payment, insufficient funds, expired card, replaced card, updated card, changed bank card, account cancelled

Written by Shannon Furtak
Updated over a week ago

Why are you asking for my billing address when I've already made a payment?

billing address, payment method, billing

Written by Tara Smith
Updated over a week ago

What payment methods do you accept?

payment methods, how to pay, checks, phone payments, make a payment, credit cards, Paypal

Written by Matt Sellers
Updated over a week ago

How do I buy a Quimbee gift subscription?

Quimbee as a gift, buy Quimbee as a gift, gift subscription, gift card, buy Quimbee for someone else

Written by Tara Smith
Updated over a week ago

How can I get a receipt for my Quimbee transactions?

receipts, invoice, receipt, invoice statements,

Written by Tara Smith
Updated over a week ago

Why did you bring back the credit card requirement for the free trial?

credit card required, credit card requirement, free trial

Written by Tara Smith
Updated over a week ago

I didn't have time to use my free trial. Can you extend it?

free trial, trial extension, extend my trial, another free trial

Written by Tara Smith
Updated over a week ago

How do I get 4 months free?

four-month trial, four-month discount, four months free, yearly plan discount, annual plan discount

Written by Tara Smith
Updated over a week ago

Why was I charged twice in one month?

charged twice, double charged, two accounts, multiple accounts, unauthorized charges, duplicate charges

Written by Tara Smith
Updated over a week ago

I think I have fraudulent or unauthorized charges. Can you help?

fraud, credit card stolen, charged without my permission, unauthorized charge, why was I charged, cancelled but still got charged

Written by Matt Sellers
Updated over a week ago

I just signed up for a free trial. Why is there a pending $1 charge from Quimbee on my account?

pending charge, free trial, $1.00 charge, 7-day trial

Written by Matt Sellers
Updated over a week ago

My payment failed. Why do I have a pending charge on my statement?

pending charge, payment failed, payment failure

Written by Matt Sellers
Updated over a week ago

Can I get a refund for my Quimbee Outline purchase?

outlines, outline refund, outline refund policy, Quimbee Outlines

Written by Matt Sellers
Updated over a week ago

Why was my transaction declined?

payment declined, payment failure, payment failed

Written by Matt Sellers
Updated over a week ago